West Virginia Attorney General John B. McCuskey's office announced on August 10 that BILL, Ramp and First Internet Bank of Indiana had each said they do not categorically refuse service to firearm-industry companies. The responses followed a state inquiry into payment-processing services denied to Kent Cartridge Company, an ammunition manufacturer in Kearneysville. The most concrete change came from BILL: it approved Kent Cartridge as a customer after the company completed its application process.

The dispute began with warning letters dated July 27. In a July 30 release, the attorney general's office said First Internet Bank and its partner Ramp, along with the separate company BILL, had refused payment-processing services to Kent Cartridge because it makes ammunition. The office described the matter as an ongoing investigation into possible violations of the state's Firearms Industry Nondiscrimination Act, commonly called the FIND Act. At that point, the state had made no finding of liability and said it was asking the companies to stop discriminatory practices or face further action.

BILL changes its policy and takes the account

BILL's August 7 response says Kent Cartridge had completed the application process and been approved as a BILL customer. General Counsel Michael Dunn also wrote that BILL had updated its Acceptable Use Policy to prevent confusion over whether lawful firearm, accessory and ammunition businesses were categorically excluded. That gives Kent Cartridge an actual new financial-services relationship, not merely a general assurance about future applications. Neither the state release nor BILL's letter discloses the account's pricing, limits, products or start date.